Our contact details: Refer to the Contact page.

This policy is effective from 15/11/2021.

The type of personal information we collect

We currently collect and process the following information via webforms, Google Analytics and the web server platform:

  • Personal identifiers, contacts and characteristics (for example, name and contact details if you supply it via a webform)
  • ClientIDs consisting of a string of numbers unique to each user on this website
  • Number of times and time of day of previous visits to this website
  • Information about how you found the website, your search and browser history
  • IP addresses
  • The type of browser and operating system you used to access the site

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To establish what types of devices are being used to access the website and target the design to such devices
  • To find out which pages on the website are used the most and for how long you view them
  • To establish the geographic audience of the site

How we store your personal information

Your information is securely stored on the Google Analytics platform and on web server logs that are deleted on a maintenance rotation.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the details on the Contact page if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the details on the Contact page.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Thanks for reading.